Garage Door Repair

Garage Door Off Track: Causes, Safety and Repair

A garage door that has come off its track can become unstable and should be treated seriously.

An off-track condition is often a symptom of another problem.

Common causes

Possible causes include:

• Broken cable
• Damaged roller
• Bent track
• Vehicle impact
• Loose hardware
• Obstruction
• Spring-related problems
• Continuing to operate an already damaged door

Our guides to a broken garage door cable and garage door roller problems cover two of the most frequent causes.

Warning signs

Look for:

• Door hanging at an angle
• Roller outside the track
• Large gap between roller and track
• Door binding
• Cable hanging loose
• Severe shaking
• Door stuck partially open

Do not keep running the opener

Why diagnosis matters

Putting a roller back into a track without determining why it came out may leave the original problem unresolved.

The complete lifting and guiding system should be evaluated.

Miami service is available through our off-track garage door repair page. For background, see the complete garage door repair guide and the repair cost guide.